High-quality products tailored for wholesalers and distributors worldwide.
China Loong Vehicle Tool Co., Ltd. supplies automotive service tools and workshop equipment to international distributors, importers, wholesalers, retailers, and professional service businesses. Our product range includes hand tools, diagnostic and maintenance tools, vehicle lifting equipment, tire and brake service tools, engine timing tools, pullers, tool storage products, and related automotive accessories. The following guide explains our standard ordering process. Specific commercial terms are confirmed according to the products, quantities, customization requirements, and destination of each order.
Please send us the product names, item numbers, photos, drawings, or links for the items you require. To help us prepare an accurate quotation, include as much of the following information as possible:
For application-specific products such as timing tools, spring compressors, brake caliper tools, ball joint separators, oil filter wrenches, and diagnostic accessories, please provide the relevant vehicle make, model, engine code, production year, or equipment interface where applicable. This information helps us verify product suitability before quotation.
We review each inquiry based on product specifications, quantity, packaging, branding, and delivery requirements. Our quotation may include unit prices, available options, minimum order considerations, tooling or setup costs where applicable, packing details, estimated production arrangements, quotation validity, and applicable trade terms.
Custom colors, logos, labels, manuals, cases, and retail packaging are subject to technical review and quantity requirements. If a new mold, special fixture, custom component, or printed packaging is required, the related cost and approval process will be stated separately. Prices may vary with material specifications, order volume, packaging configuration, exchange conditions, and shipping arrangements.
Samples may be available for product evaluation or customization approval. Sample cost, customization charges, and freight will be confirmed according to the requested items and delivery destination.
Before production begins, both parties should confirm all relevant order details in writing. Depending on the order, confirmation may include:
China Loong Vehicle Tool Co., Ltd. will issue the appropriate order document, such as a proforma invoice or sales confirmation. The buyer should check all information carefully and provide written approval. Any changes requested after confirmation may affect price, production arrangements, packaging, or delivery timing.
Payment terms are agreed according to the order value, product type, customization level, transaction history, and other commercial details. The applicable currency, payment method, payment schedule, and bank information will be stated in the confirmed order documents.
Production or order preparation will proceed after the agreed payment conditions have been met and all required product or artwork approvals have been received. Any bank charges or intermediary fees should be handled as specified in the commercial agreement. For payment security, buyers should verify any request to change beneficiary or bank details through an established communication channel before making payment.
For customized orders, we may request approval of artwork, labels, packaging layouts, product markings, specifications, or reference samples before production. The buyer is responsible for checking spelling, dimensions, colors, logos, barcodes, and other supplied content before approval.
During order processing, we can provide reasonable progress updates according to the nature of the products and the agreed communication plan. Product or packaging photos may be provided for confirmation where appropriate. Quality checks are arranged based on the confirmed specifications, product characteristics, and order requirements.
If third-party inspection is required, the inspection scope, timing, access, and related costs should be agreed before order confirmation. Inspection arrangements must allow sufficient time and should not interfere with normal production or dispatch preparation.
Products are packed according to their size, weight, protection needs, selected packaging, and shipping method. Available options may include cartons, molded cases, trays, color boxes, wooden packing, pallets, or other suitable export packing. Special packing, labeling, palletization, or retailer-specific requirements should be provided during the inquiry stage and are subject to confirmation.
Delivery arrangements depend on order volume, product availability, customization, production requirements, inspection needs, and destination. Any estimated schedule is calculated after the order details and payment arrangements are confirmed. Schedule adjustments may be necessary if specifications change, approvals are delayed, or circumstances outside reasonable control affect production or transportation.
Orders may be shipped by courier, air freight, sea freight, rail, or other suitable methods, depending on shipment size, urgency, destination, and agreed trade terms. Freight, insurance, customs clearance, import duties, taxes, and destination charges will be handled according to the confirmed Incoterms and shipping agreement.
Before dispatch, the buyer should confirm the consignee name, address, telephone number, tax information, import details, and any document requirements. Shipment information and available transport documents will be supplied according to the selected delivery method and agreed terms.
Upon delivery, the buyer should inspect the outer packaging, carton count, product quantities, and visible condition as soon as reasonably possible. If cartons appear damaged, wet, opened, or missing, the buyer should note the condition on the carrier’s delivery record and retain the packaging for review.
Any discrepancy or suspected product issue should be reported promptly with the order number, item number, affected quantity, batch or carton information where available, and clear photos or videos. Complete evidence helps us review the matter efficiently with the production, packing, or logistics teams.
China Loong Vehicle Tool Co., Ltd. provides after-sales communication for products supplied under confirmed orders. If an issue is reported, we will review the order records, approved specifications, inspection information, packaging condition, and evidence provided by the buyer. A suitable response will be discussed based on the verified cause, affected quantity, product condition, and agreed order terms.
Claims related to incorrect use, unsuitable vehicle application, unauthorized modification, normal wear, improper storage, overloading, or failure to follow operating and safety instructions may require additional evaluation. Automotive tools and lifting or compression equipment must always be used by qualified personnel in accordance with their rated capacity and applicable workshop safety practices.
Requests to change or cancel an order must be submitted in writing as early as possible. Approval depends on the current stage of material purchasing, customization, packaging preparation, and production. Costs already incurred for materials, tooling, printing, samples, labor, or other order-specific work may be chargeable. Revised prices and schedules must be confirmed before any requested change takes effect.
All important specifications, approvals, commercial terms, and order changes should be confirmed in writing to avoid misunderstandings. Buyers should keep copies of quotations, proforma invoices, approved artwork, packing requirements, payment records, and shipping documents for reference.
These order terms serve as a general guide. The final terms for each transaction are those stated in the applicable quotation, proforma invoice, sales confirmation, purchase agreement, and other written documents accepted by both parties.
China Loong Vehicle Tool Co., Ltd. manufactures and supplies automotive service tools, workshop equipment, and maintenance accessories. Our product range supports common repair applications, while OEM, ODM, branding, packaging, and specification customization are available for distributors, importers, and tool brands.